Cancellation/Refund Policy


The Grand Rapids APICS Cancellation/Refund Policy differs according to the event type. Please read the cancellation and refund policy below according to the type of event you are attending.

Professional Development Events

Cancellations are allowed up to twenty-four (24) hours before the event starts. If you have paid in advance with a credit card or check and your cancellation is received no later than 24 hours before the event starts, a full refund will be provided.

Cancellations and Refunds after the event starts or twenty-four hours prior to start time will not be allowed and you will forfeit any payment made.

Education Classes, Seminars and Other Programs

All payment is expected in full by the first day of class.  Payments not received by the first class will incur a $50.00 late fee. 

Cancellations carry a $50 cancellation fee. In other words, a full refund will be made minus a $50 cancellation fee. Once the program starts, cancellations (no shows) carry a $100 cancellation fee.  If books/materials have been ordered, you will be responsible for this cost upon cancellation.

Processing a Cancellation/Refund

Anytime before the event starts, log in to the Member Area and go to View My Order History.  Select Cancel next to any registration.  Your cancellation is immediate.

If you paid for your reservation by credit card, be sure to Contact Us for a refund.

If you have a question about our Cancellation and/or Refund Policy, please feel free to Contact Us.